Hospitals and medical practices want an efficient system to cut back missed appointments, dropped calls, delayed care, and annoyed sufferers. A white paper from RingCentral AI Receptionist (AIR) highlights these wants and reveals the way it can deal with incessantly requested questions, handbook scheduling, and pressing, after-hours calls.
The 24/7 AI-powered system automates routine duties, enhances first-contact decision with sensible triage, and delivers constant affected person communication to unlock scientific workers for direct care.
RingCentral AIR is scalable for clinics of all sizes, presents multimodal affected person interplay, seamless AI-to-human hand-offs, and enterprise-grade safety.
Medical practices can set up clear protocols for when and the best way to transition from AI to human workers, particularly for advanced medical inquiries or emergencies.
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