BUFFALO, N.Y. — The New York State Quitline has assisted smokers in overcoming nicotine addiction for more than 25 years. Individuals like Ashley Darville, 37, who began smoking at age 16 amid serious health challenges, have found success through its support.
Ashley Darville’s Journey to Quitting
“You’re in high school, you want to be cool,” Darville explained. She battles multiple autoimmune disorders, including Graves’ disease and an underactive thyroid, which necessitated a total thyroidectomy. She nearly lost her vision and survived end-stage liver failure that caused muscle wasting.
“It was a total miracle. I’m alive today because of Jesus. They told me people don’t survive this,” Darville shared.
Soon after, she contacted the Quitline. “It was just time. I was sick of it stealing my time. And I said, ‘forget it, I’m doing it now, and then it’s going to be done,'” she recalled.
Quitline Resources and Support
Coaches provide personalized guidance on free cessation aids like nicotine patches, lozenges, and gum, along with cutting-edge online tools. “Really being able to meet people where they’re at is how the Quitline has evolved, both in approach and process. Find your why, find the strength, and even if it doesn’t work, try again,” said Tony Astran, PR communications manager for the NYS Quitline.
Leaders report a 30-35% success rate, coinciding with cigarette use in the state dropping below 10%. “It really does start with just reaching out. People recognize the addiction, want to quit, and take the steps. We’re here to help. Everybody feels an amazing sense of accomplishment and freedom once they’ve quit,” Astran added.
Overcoming the Initial Struggle
Darville endured three days of intense withdrawal, keeping her hands occupied to cope. Though liver issues persist, she reports improved health and urges others to call once committed. “I am eternally grateful. I don’t know that I necessarily wanted to quit, but I made a choice, held myself accountable, and am better off for it,” she said.
Anti-smoking initiatives, including Reality Check, target tobacco retailers marketing to youth and media platforms glamorizing smoking and vaping in social media, movies, and TV.

