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Home»Technology»Lovense grownup toy app leaks non-public consumer e-mail addresses – what we all know, and keep secure when you’re affected
Technology

Lovense grownup toy app leaks non-public consumer e-mail addresses – what we all know, and keep secure when you’re affected

VernoNewsBy VernoNewsJuly 30, 2025No Comments3 Mins Read
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Lovense grownup toy app leaks non-public consumer e-mail addresses – what we all know, and  keep secure when you’re affected
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  • Researchers discovered a approach to extract e-mail addresses from Lovense consumer accounts
  • A mitigation was launched, however allegedly it isn’t working as meant
  • The corporate claims it nonetheless wants months earlier than plugging the leak

Lovense, a intercourse tech firm specializing in sensible, remotely managed grownup toys, had a vulnerability in its methods which might enable risk actors to view folks’s non-public e-mail addresses.

All they wanted was that particular person’s username and apparently – this stuff are comparatively straightforward to come back by.

Not too long ago, safety researchers underneath the alias BobDaHacker, Eva, Rebane, found that in the event that they knew somebody’s username (perhaps they noticed it on a discussion board or throughout a cam present), they may log into their very own Lovense account (which doesn’t must be something particular, a daily consumer account will suffice), and use a script to show the username right into a faux e-mail (this step makes use of encryption and components of Lovense’s system meant for inner use).


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That faux e-mail will get added as a “pal” within the chat system, however when the system updates the contact record, it unintentionally reveals the true e-mail handle behind the username within the background code.

Automating exfiltration

Your entire course of could be automated and finished in lower than a second, which implies risk actors might have abused it to seize hundreds, if not lots of of hundreds of e-mail addresses, rapidly and effectively.

The corporate has roughly 20 million clients worldwide, so the assault floor is reasonably massive.

The bug was found along with one other, much more harmful flaw, which allowed for account takeover. Whereas that one was rapidly remedied by the corporate, this one has not but been fastened. Apparently, the corporate nonetheless wants “months” of labor to plug the leak:

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“We have launched a long-term remediation plan that can take roughly ten months, with a minimum of 4 extra months required to totally implement an entire answer,” Lovense instructed the researcher.

“We additionally evaluated a sooner, one-month repair. Nevertheless, it might require forcing all customers to improve instantly, which might disrupt help for legacy variations. We have determined in opposition to this method in favor of a extra steady and user-friendly answer.”

Lovense additionally mentioned that it deployed a proxy characteristic as a mitigation however apparently, it’s not working as meant.

How one can keep secure

The assault is especially regarding as such data might include greater than sufficient of delicate info for hackers to launch extremely personalised, profitable phishing campaigns, resulting in identification theft, wire fraud, and even ransomware assaults.

In the event you’re involved you’ll have been caught up within the incident, don’t fret – there are a variety of strategies to seek out out. HaveIBeenPwned? might be the most effective useful resource solely to examine in case your particulars have been affected, providing a run-down of each massive cyber incident of the previous few years.

And when you save passwords to a Google account, you need to use Google’s Password Checkup device to see if any have been compromised, or join one of many finest password supervisor choices we have rounded up to ensure your logins are protected.

By way of BleepingComputer

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