Amazon shoppers encounter widespread disruptions, unable to add items to carts amid surging outage reports. Downdetector registers over 2,500 complaints as of 8 p.m. EDT.
Outage Timeline
Issues surface around 7:30 p.m. EDT on Thursday, with reports escalating quickly. The platform’s shopping features bear the brunt, affecting numerous users nationwide.
User Experiences
Customers voice frustration over products displaying as “unavailable,” blocking cart additions. Queries flood in: “Why is everything unavailable?” and “Can’t add anything to cart.”
Amazon offers no official update or resolution timeline yet, leaving users awaiting fixes.

