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A normal view exhibits the emblem of South Korean on-line supply service Coupang, at a constructing housing the corporate’s headquarters in Seoul on Dec. 9, 2025.
Jung Yeon-je | Afp | Getty Pictures
South Korean on-line retail big Coupang mentioned it should provide 1.69 trillion South Korean gained ($1.17 billion) in compensation to 34 million customers affected by an enormous information breach disclosed final month.
The corporate mentioned in a assertion Monday native time that it deliberate to supply clients with buy vouchers totaling 50,000 gained for numerous Coupang providers.
Former clients who closed their Coupang accounts following the info breach are additionally eligible to obtain the vouchers.
Coupang mentioned customers can examine their eligibility for the vouchers beginning Jan. 15, in response to a Google translation of the assertion in Korean.
Harold Rogers, interim CEO for Coupang Corp., described the transfer as a “accountable measure for our clients,” and mentioned the corporate would “fulfill its obligations to the tip.”
“I as soon as once more deeply apologize to our clients,” he mentioned within the assertion.
Rogers’ apology got here a day after Coupang founder Kim Bom additionally apologized, saying that he was “devastated” by the frustration folks have skilled.
The information breach, which was revealed on Nov. 18, led to the resignation of CEO Park Dae-jun earlier this month.
Coupang founder Kim Bom mentioned in a separate assertion that the corporate had failed to speak clearly from the outset of the incident.
The U.S.-based chairman acknowledged his apology was “overdue,” explaining that he initially believed it was greatest to speak publicly and apologize solely after all of the info had been confirmed.
“On reflection, this was a poor judgment. Whereas Coupang labored tirelessly to resolve the scenario, I ought to have expressed my deepest regrets and honest apologies from the start. My coronary heart has been heavy ever since I first realized of the info breach,” Kim mentioned.
Kim added that the corporate has recovered all of the leaked buyer info via cooperation with the federal government, in addition to the storage units belonging to a suspect behind the info breach.
He additionally mentioned the shopper info saved on the suspect’s pc was restricted to three,000 information and that it was not distributed or offered externally.
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