The Saudi Nationwide Water Firm, totally owned by the state and represented by the Public Funding Fund, has urged homeowners and beneficiaries of unverified water meters within the Kingdom to finish the verification course of via its digital channels earlier than October 1, 2025, as water service will probably be completely reduce off routinely after that date.
The corporate, which operates underneath the umbrella of the Ministry of Atmosphere, Water, and Agriculture, defined that this step is a part of the meter verification initiative linking meters to the nationwide ID or residency allow of the particular beneficiary, launched in mid-October 2024.
Verification ensures that clients can totally profit from water companies, along with different companies offered by the corporate. In an announcement, the corporate clarified that verifying a meter permits the precise beneficiary to request companies, monitor their standing via digital channels, obtain payments and SMS notifications linked to their meter, and routinely entry detailed account info, consumption monitoring, and alerts in case of bizarre will increase.
The corporate added that each one its official channels have been devoted to processing water meter verification requests and confirmed that it has created a devoted web page on its official web site, which features a step-by-step information and solutions to regularly requested questions concerning water meter verification.
Water Meter Verification initiative in Saudi Arabia
In late 2024, the Nationwide Water Firm confirmed that the Water Meter Verification initiative ensures linking meters to the precise beneficiary—whether or not proprietor or tenant—safeguarding their rights and serving to them handle all companies linked to their account.
The initiative additionally contributes to the continuity of companies offered to beneficiaries, permits the corporate to speak straight with them, and ensures the supply of account-related notifications.
Verifying the meter permits the precise beneficiary to request companies, monitor their standing via digital channels, obtain payments and SMS notifications linked to the meter, view detailed account info, monitor consumption, and obtain alerts in case of elevated utilization.
Meter verification could be achieved simply by logging in via the Nationwide Water Firm app or the digital department, then choosing the account(s) to be verified and specifying the present relationship between the client and the account—whether or not as an proprietor or beneficiary.
If the account has not been added, the property proprietor can add the meter and outline the connection in easy steps. The corporate famous that if the account seems underneath the beneficiary’s profile they usually can view its knowledge, it’s thought of verified. Nevertheless, if the account proven is unrelated to the client, they’ll choose the choice “Not Mine.”
The corporate additionally said that “verifying the water service meter ensures the rights of everybody—whether or not homeowners or tenants. When a rental contract for a property with impartial meters ends or is terminated, the water meter reverts to the proprietor’s identify. For property homeowners of multi-unit residential buildings, homeowners should type an homeowners’ affiliation and appoint a consultant to confirm the meter.”
It added that in circumstances the place a number of tenants share a single meter in a single property, the meter stays linked to the property proprietor. If the meter is registered underneath the identify of a deceased individual, the authorized inheritor’s consultant should confirm the meter by including the account and attaching the official inheritance documentation.
The corporate defined that if the verification request is for a tenant in a property with an impartial meter, the verification will probably be accomplished via the Ejar platform, with the meter routinely reverting to the proprietor’s identify as soon as the lease ends. It added that the required paperwork for verification by property homeowners embody proof of property possession.
The corporate additional said that failure to confirm meters will have an effect on the continuity of companies offered to beneficiaries, noting that verification will probably be obligatory for rented properties. It emphasised that linking the meter to the beneficiary will assist eradicate monetary disputes between homeowners and tenants.
The corporate additionally highlighted that each one its official channels can be found across the clock to help clients with the water meter verification course of, whether or not via its cellular app or its digital department (e.nwc.com.sa).
