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- Home windows 11 bug with Intel audio driver has simply been mounted
- This glitch has been round for a very long time – a 12 months, in reality
- It stopped PCs with Intel’s Eleventh-gen CPUs from getting the 24H2 replace
It is taken ages to repair one other bug in Home windows 11, one which prevented a sizeable variety of individuals utilizing sure Intel processors from upgrading to the newest model of the working system – however this time, it wasn’t Microsoft’s fault.
The glitch in Home windows 11 24H2 surfaced virtually precisely a 12 months in the past, hitting PCs with particular variations of the Intel Good Sound Know-how (SST) driver, which is an audio controller. (This bug has really been seen within the distant previous – and I am going to come again to that).
As Neowin reviews, the difficulty solely impacts Home windows 11 PCs with Intel’s Eleventh-gen processors. These with a pc constructed round a Rocket Lake chip (or Tiger Lake) discovered themselves unable to improve to model 24H2, as Microsoft blocked these PCs with what’s referred to as a ‘compatibility maintain’.
This downside was first flagged by Microsoft within the Home windows launch well being standing dashboard again on September 30, 2024, and the bug induced units to crash with a Blue Display of Loss of life (now a black display screen).
On this occasion, Microsoft was counting on Intel fixing this driver to be appropriate with Home windows 11 24H2, and that took fairly a while – however the situation was lastly marked as resolved as of September 26, 2025.
These with an Intel Rocket Lake CPU who’ve up to now been unable to get the 24H2 replace should guarantee they obtain and set up the Intel SST driver which is model 10.30.00.5714 (or 10.29.00.5714, relying on their actual Home windows model) or later. Regardless of the case, you need the Intel SST driver ending in 5714.
Microsoft explains that you have to be provided this Intel driver in Home windows Replace, so verify in there, and set up it. As soon as that is performed, you’ll be able to verify for updates once more, and you have to be provided Home windows 11 model 24H2, in the end. (It might nonetheless take a short time for Home windows Replace to choose up the change in your system).
If, even after ready for some time, you are not provided the Intel SST driver by way of Home windows Replace, then Microsoft explains that “it is potential drivers for this audio controller have not been developed to your particular system {hardware} configuration”.
If that is the case, you want to contact the maker of your PC to search out out extra about when the mandatory driver can be carried out to your system.
Evaluation: Deja-vu with 22H2
This bug comes on prime of one other pair of lately mounted glitches that prevented upgrades to Home windows 11 24H2 which additionally took the greatest a part of a 12 months to resolve. Having obstacles like these hanging round for thus lengthy – and these points solely being mounted simply earlier than the following annual replace for Home windows 11, 25H2, arrives – is clearly not an ideal search for Microsoft.
Though as famous, Microsoft was ready on Intel for the remedy to be formulated, so the software program large will get a cross this time.
It is also price noting that this SST complication with Intel’s Eleventh-gen CPUs was seen earlier than, method again in 2022, the place the glitch prevented upgrades to Home windows 11 22H2 (and 21H2, the unique incarnation of the OS), blocking the trail for these trying to migrate from Home windows 10 on the time. So, it was fairly unusual to see this pop up once more final 12 months – hopefully it will not but once more be an issue with the 25H2 replace.
When you’re questioning how many individuals would possibly nonetheless run Eleventh-gen processors, Intel’s Rocket Lake chips are doubtless the engine of one thing like 10% of the Home windows PCs on the market – probably extra like 15% – if we go by the tough estimations generated by AI (Copilot, ChatGPT, and Gemini just about agree on this). Whereas we have to season that closely because it’s merely educated guesswork, clearly there are fairly a variety of people nonetheless utilizing a PC with an Intel Eleventh-gen engine who could have been struggling with this bugbear.
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