- Pavan Davuluri, head of Home windows at Microsoft, has responded to destructive response about AI in Home windows 11
- The exec admitted “we all know now we have work to do on the expertise” when it comes to getting the fundamentals of Home windows 11 proper
- That features fixes for “on a regular basis usability, from inconsistent dialogs to energy consumer experiences” – however the exec misses a key level when it comes to the hate for advertisements in Home windows 11
The Microsoft government who caught a lot of flak for feedback about how Home windows 11 is ‘evolving into an agentic OS’ has responded to that response, and guaranteed the sad of us on the market that Microsoft is not simply specializing in AI with the desktop OS.
Home windows Central studies that Pavan Davuluri, Microsoft’s VP of Home windows and Units, has posted once more on X, after disabling feedback for the unique publish that sparked this controversy – evidently seeking to put a proverbial lid on issues right here.
Hey Gergely, I’m responding right here, and I feel this is applicable to a bunch of the feedback that individuals have made. I imply, loads of feedback 🙂.The workforce (and I) absorb a ton of suggestions. We steadiness what we see in our product suggestions techniques with what we hear immediately. They don’t…November 15, 2025
Within the new publish responding to a criticism from writer Gergely Orosz, who questions why software program builders ought to select Home windows “with this bizarre path [Microsoft is] doubling down on” (which means AI), Davuluri explains that he’s responding to a “bunch of the feedback that individuals have made”.
Davuluri says: “The workforce (and I) absorb a ton of suggestions … I’ve learn via the feedback and see deal with issues like reliability, efficiency, ease of use and extra.”
“However I wish to spend a second simply on the purpose you make, and I will boil it down, we care deeply about builders. We all know now we have work to do on the expertise, each on the on a regular basis usability, from inconsistent dialogs to energy consumer experiences. Once we meet as a workforce, we focus on these ache factors and others intimately, as a result of we would like builders to decide on Home windows.”
Home windows Central additionally seen a swing and a miss from Microsoft with an advert for Copilot on X, which is fairly unhealthy timing given this controversy round AI. Microsoft’s advertising and marketing division seems to be OK with the beneath promotional footage that exhibits Copilot making somewhat a hash of issues.
Tech made easy. Copilot on Home windows 11 helps you resize textual content like a professional. 🔠 @uravgconsumer pic.twitter.com/4vMXIiBNv7November 12, 2025
The footage exhibits somebody getting assist from Copilot with attempting to alter the textual content dimension (make it larger) in Home windows 11, however this is not demo of AI in any respect. Why not? Firstly, as a result of Copilot solely tells the consumer the place to click on initially, then the directions path off – which means the once more has to ask the place to click on subsequent.
The following stumble, an outright mistake on this case, is that Copilot then ushers the consumer via to the menu to scale every thing (icons, the entire interface), not simply textual content – the text-only management is definitely a separate menu (in Settings > Accessibility > Textual content dimension, because the reader context field on the X publish makes clear).
Lastly, the AI advises the consumer to decide on 150% scaling when that is already chosen (they ignore it, and simply click on 200%, however there is a confused pause earlier than that occurs).
If that is resizing textual content “like a professional” I would hate to see it when Copilot’s steering strays into amateurish realms – and none of this actually helps Microsoft’s insistence on its large push with AI in Home windows 11.
Evaluation: the elephant-sized advertisements within the room
It’s good to see Davuluri take the time to handle the complaints from final week, though arguably, the exec did not have a lot selection – such was the snowballing of destructive response and flood of media protection that ensued.
It is also heartening to see Davuluri acknowledge that Microsoft must do higher when it comes to on a regular basis use and reliability of the OS, and smoothing over efficiency issues – that are nonetheless hanging round in Home windows 11 years after its launch.
The fixed stream of bugs – felt much more keenly for the reason that large adjustments in Home windows 11 24H2 (with its new Germanium platform, required for Arm-based Copilot+ PCs) – is definitely a giant a part of the issue for on a regular basis customers of Microsoft’s working system.
As Home windows Central factors out, Microsoft’s fixed drip-feeding of latest options into Home windows 11 causes hassle – and extra bugs – in order that ‘steady innovation’ philosophy maybe wants a rethink. In different phrases, mulling a change to a mannequin of rarer function updates to present time for extra thorough testing and bug squashing.
However past stability and reliability, what’s notably lacking from Davuluri’s pledges on X is any touch upon the unhealthy feeling round Microsoft pushing of us this fashion and that to make use of its companies. I am positive you are conversant in the assorted promotional slants in Home windows 11, nudging you to make use of Edge or OneDrive, or Home windows Backup, or to enroll in a Microsoft account, and even purchase video games. All this advert-like exercise is what some of us are calling out as a scarcity of respect for the Home windows consumer within the thread of the exec’s new publish (that and Microsoft’s telemetry, or amassing of information on the system).
Or, as Orosz – the particular person Davuluri was replying to – places it, flagging up a remark from another person (fj), Home windows 11 “needs to be an working system, not an ecosystem”, and Microsoft is shedding sight of who the platform is constructed for. I’ve stated this earlier than, and I will say it once more: Home windows 11 at occasions feels much less concerning the consumer expertise, and extra concerning the Microsoft expertise, and in a paid-for OS, this merely is not acceptable or excusable.
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